Ethics Approval - day 2
· 3 min read
Today's Tasks
- How can the "User Experience" afforded by an HMI/SCADA application be quantified?
- What questions should survey participants provide answers too?
Question - How can UX be quantified?
Reading
- User Experience in HMI: An Enhanced Assessment Model
- User and Usability Modeling for HCI/HMI: A Research Design
- Human-computer interaction: The usability test methods and design principles in the human-computer interface design
- Research on Evaluation System of Human-Computer Interaction Interface for Spacecraft Complex Information System
Conclusion
Table I in "User Experience In HMI" provides a good reference to the sorts of UX Assessment criteria required.
Evaluation of a Control Screen
The following questions are rated 1 to 5, i.e. strongly dis-agree to strongly agree. All questions are regarding your user experience provided by the control screen.
1. Satisfaction
| Question | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|
| a. It's visually appealing | |||||
| b. It's a pleasure interaction with | |||||
| c. It meets my expectations | |||||
| d. It's frustrating | |||||
| e. Terminology is confusing | |||||
| f. The overall user experience is poor |
| ~~~~~~~~~~~~~~ Comment on Satisfaction (optional) ~~~~~~~~~~~~~~~~~~~~ |
|---|
2. Functional Correctness
| Question | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|
| a. All commands complete correctly | |||||
| b. All your needs, from a control screen, are met | |||||
| c. All information is available for decision making |
3. Efficiency
| Question | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|
| a. Tasks can be completed quickly; | |||||
| b. Completed task achieve the expected outcome | |||||
| c. Tasks are completed easily |
4. Error Tolerance
| Question | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|
| a. There are few errors | |||||
| b. Error conditions are clearly visible | |||||
| c. Error messages inform of corrective action to take |
5. Memorability
| Question | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|
| a. It's easy to remember task steps | |||||
| b. Task steps need to be memorised | |||||
| c. Help documents are frequently accessed |
6. Flexibility
| Question | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|
| a. There are alternate ways of performing the same task | |||||
| b. Navigation between different tasks is easy | |||||
| c. It's easy to cancel a task before commiting to the task |
7. Learnability
| Question | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|
| It's easy to learn how to operate | |||||
| System status is clearly displayed | |||||
| It's easy to know what to do next |
8. Safety
| Question | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|
| a. There are few keystrokes or clicks in performing a task | |||||
| b. Your personal data, if any, is protected | |||||
| c. There is adequate cybersecurity. |
@20:15
- Participant Information Form, Participant consent and Questionnaire, signed and submitted 🤞